Terms of Service

1. Services

Enthrall Brand Solutions provides professional creative and strategic services including:

• Brand Strategy — Discovery, research, brand architecture, positioning, and marketing campaign planning
• Brand Identity Design — Logo and identity systems, style guides, messaging frameworks, and brand collateral
• Web Services — Website design and development, UX/UI, web and mobile applications, and custom CMS implementation, offered on a subscription basis ($197–$597/month)
• Content Production — Copywriting, video production, motion graphics, animation, and storyboarding

Specific deliverables, timelines, pricing, and scope for each engagement are defined in a separate Statement of Work or service agreement executed between us and the client.

2. Subscription Web Services

Our Web Services are offered on a monthly subscription basis. By subscribing, you agree to the following:

• Billing: Subscriptions are billed monthly on the anniversary of your start date. Payment is due at the beginning of each billing period.
• Cancellation: You may cancel your subscription at any time with written notice (email to contact@enthrall.co). Cancellation takes effect at the end of the current billing period. No partial-month refunds are provided.
• Service continuity: Upon cancellation, we will provide you with your website files and assets in a standard exportable format within 14 business days.
• Non-payment: Accounts more than 15 days past due may be suspended. We will notify you before taking any action.

Subscription pricing and included deliverables are detailed in the service tier selected at signup. Pricing is subject to change with 30 days' written notice.

3. Client Responsibilities

To deliver quality work on schedule, we rely on timely collaboration from you. You agree to:

• Provide accurate information, content, and materials required for your project
• Respond to requests for review, feedback, or approvals within the timeframes outlined in your project agreement
• Ensure that any materials you provide (text, images, logos, etc.) do not infringe on the intellectual property rights of others
• Designate a primary point of contact authorized to make decisions on your behalf

4. Intellectual Property

Work Product Ownership

Upon receipt of full payment, ownership of final deliverables — including logos, brand identity files, and website code created specifically for your project — transfers to you. This transfer is defined in your project agreement.

Our Retained Rights

We retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing. We also retain ownership of any proprietary frameworks, methodologies, or tools we use to create your deliverables — you receive a license to the output, not the underlying process.

Website Content

All content on enthrall.co — including text, design, graphics, and code — is the property of Enthrall Brand Solutions. You may not reproduce, distribute, or use it without our written permission.

5. Payment Terms

Unless otherwise specified in your project agreement:

• Project-based engagements require a 50% deposit to begin work, with the remaining balance due upon delivery of final files
• Invoices are due within 15 days of issuance
• Accounts more than 30 days past due may incur a 1.5% monthly late fee
• We reserve the right to withhold final deliverables until payment is received in full

6. Limitation of Liability

To the maximum extent permitted by law, Enthrall Brand Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website — including loss of business, lost revenue, or data loss — even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from a specific project engagement shall not exceed the total fees paid by you for that engagement in the 90 days preceding the claim.

7. Warranties and Disclaimers

We are committed to delivering professional-quality work and stand behind what we produce. However:

• We do not guarantee specific business outcomes, revenue results, or search ranking improvements from our brand or web services
• This website is provided "as is" without warranties of any kind regarding accuracy, completeness, or fitness for a particular purpose
• We are not responsible for the content or practices of any third-party websites linked from enthrall.co

8. Termination

Either party may terminate a project engagement with written notice if the other party materially breaches the agreement and fails to cure the breach within 15 days of notice.

In the event of termination:

• You owe payment for all work completed up to the termination date
• We will deliver completed work product within 14 business days of final payment
• Deposits are non-refundable once work has commenced

9. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Marion County, Indiana. You consent to personal jurisdiction in Indiana for purposes of any such dispute.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we'll revise the effective date at the top of this page. For active clients, material changes will be communicated via email with 30 days' notice. Continued use of our services after that period constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Get in touch: